Chief
Technology Officer

As a fast-growing company developing a global Customer Experience tool, we're now looking for an expert to help us scale the size and impact of our Tech team.

Apply now

Remuneration

competitive salary + ESOP

Location

remote with flexible hours

Experience

6+ years

Hi! We are Tidio!

We are a fast-growing digital product company. Having recently secured $25 million in funding, we are now expanding internationally.

We create a Customer Experience tool with a mission to help micro and small businesses from around the world grow. Our flagship product is a live-chat app powered by unique chatbots. We currently hire over 160 people and keep growing every day.

510
mln

Unique users monthly of our widget

#
11

G2’s Highest Satisfaction Products 2022

60
+

People in the Tech team

<Technology>

When you think about our Customer Experience tool, think about the scale:

428

requests per second to our API

500k

Web socket connections at the same time

2 TB

of Data

428

requests per second to our API

500k

web socket connections at the same time

2 TB

of data

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By joining Tidio as a Chief Technology Officer, you will become a crucial member of our . You will partner with the CEO, Chief Product Officer, and Chief Strategy Officer to make sure the Tech team works together fast and in the right direction.

What are we looking for in the candidates? There are a few things that are crucial to us:

  • Be a true leader for our Tech team (currently consisting of 60+ members and growing every month).
  • Oversee all technology activities – make sure that we take bold but data-driven decisions and that our infrastructure is secured.
  • Plan, structure, and scale the team (we plan to hire 60+ more engineers by the end of 2024).
  • Create smart and actionable goals for team members.
  • Mentor and support the growth of the Head of Engineering and the Head of Infrastructure, empowering them to drive positive changes in their departments.
  • Ensure Engineering teams deliver on time with high quality.

What happens after you apply?

We would like the recruitment process to be an opportunity for both parties to get to know each other well so that in the end everyone makes an informed decision.

How do we hire?

An opportunity for you to ask your initial questions to the executive recruiter managing the process.

An opportunity for you to ask your initial questions to the executive recruiter managing the process.

We’d like you to meet with our C-level as soon as possible. You’ll start by meeting the Chief Strategy Officer (a former CTO).

It will be an excellent opportunity to discuss the scope of work and see how it corresponds with your experience.

Solving the case will give you a real glimpse into what you’d be dealing with daily in terms of business and technological challenges.

After you submit the solved case, we’d like you to have time to discuss it in detail during a follow-up meeting with the C-level executive.

At the last stage, we’d like you to meet our CEO and the rest of our C-level executives during an in-person meeting. It will be a great opportunity to get to know your future team and learn their perspective on the business.

If the process leads to a mutual match, we’d be thrilled to have you in the team!

An opportunity for you to ask your initial questions to the executive recruiter managing the process.

An opportunity for you to ask your initial questions to the executive recruiter managing the process.

We’d like you to meet with our C-level as soon as possible. You’ll start by meeting the Chief Strategy Officer (a former CTO).

It will be an excellent opportunity to discuss the scope of work and see how it corresponds with your experience.

Solving the case will give you a real glimpse into what you’d be dealing with daily in terms of business and technological challenges.

After you submit the solved case, we’d like you to have time to discuss it in detail during a follow-up meeting with the C-level executive.

At the last stage, we’d like you to meet our CEO and the rest of our C-level executives during an in-person meeting. It will be a great opportunity to get to know your future team and learn their perspective on the business.

If the process leads to a mutual match, we’d be thrilled to have you in the team!

Benefits

Individual work equipment

Choose the tools that are best for you from the available options

Sport & wellness benefits

Fulfil your wishes with an additional monthly budget

Tidio Ambassadors

We provide you with extra workshops and tools to help you grow your personal brand as an expert in your field

Referral program

Recommend working at Tidio to your friends and get a chance to score extra cash

Tech Guilds

Looking for ways to discuss the latest news in your field? Join our Front-end or Back-end guilds!

Free English classes

Would you like to improve your language skills? Choose 1:1 sessions with native speakers and grow!

What are we looking for in the candidates? There are a few things that are crucial to us:

  • Experience in scaling technology team in a fast-growing company.
  • Preferably experience in a SaaS company.
  • A solid technical background.
  • Experience in implementing SDLC for large teams.
  • Ability to implement processes from scratch.
  • A strong goal-oriented attitude.
  • Knowledge of English min. C1 level.

Do you have what it takes?

Apply now